Return Policy
Clear and Fair Terms
General Terms
At NEXTLIFE ASSET SALES LLC, we strive to ensure complete satisfaction with every transaction. Our return policy is designed to be fair and transparent, protecting both buyers and sellers in all asset sales transactions.
Please review the following terms carefully to understand your rights and responsibilities regarding returns and refunds.
Eligibility
Items must be returned within 7 days of purchase
Products must be in original condition with all documentation
Proof of purchase must be provided
Items must not show signs of use or damage
Return Process
Contact Us
Reach out to our team via phone or email to initiate the return process
Provide Details
Submit purchase information, reason for return, and photos if applicable
Receive Authorization
Our team will review and provide return authorization within 24 hours
Ship or Deliver
Return the item using provided instructions and tracking information
Timeframes
| Action | Timeframe |
|---|---|
| Return Request Window | 7 days from purchase |
| Authorization Response | Within 24 hours |
| Inspection Period | 2-3 business days |
| Refund Processing | 5-7 business days |
Exceptions
The following items are not eligible for return:
- Items sold "as-is" or at estate sales
- Custom or personalized items
- Items damaged after purchase
- Final sale or clearance items
Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account after approval.
Shipping costs are non-refundable unless the return is due to our error or a defective item.
Need Help?
Contact SupportReturn Process Timeline
Request
Submit return request
Review
We review your request
Approval
Receive authorization
Refund
Get your refund